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Find answers to some of the most common customer and industry questions below.
Where is the product made?
Manufactured in the UK
How long does it last?
We recommend 1 year.
Have you got any certification/data sheets that prove this?
Yes. All our products are tested to ISO standards. Specifically to ISO 21702 2019 & ISO 22196. Effective against HCoV 229E by up to 99.87% & SARS-CoV-2 76%, Salmonella enterica, Listeria monocytogenes, Staphylococcus aureus, Escherichia coli, MRSA and P.aeruginosa by up to 99.99%.
Can I stop cleaning?
No, this is not meant to replace cleaning but it can reduce excessive cleaning. We develop products that make touchpoints more hygienic and safer to use but we still recommend following your cleaning regime. These products work hand-in-hand with regular cleaning. In between cleaning intervals, Bacteria is able to multiply and spread dangerous pathogens to other people. Our products work 24/7 to stop bacteria, fungi, and certain viruses from reproducing. They continue to work when cleaning isn’t in operation.
How often do they need to be cleaned?
Again, this isn’t a total replacement for cleaning but you can reduce excessive cleaning cycles and in doing so will save you money!
How do you clean the products?
Regular cleaning is recommended to keep the products in good working condition. It is compatible with any cleaning protocols and resistant to most chemical agents, alcohol, diluted acids, oils. The product can be cleaned/disinfected by all conventional cleaning methods, using non-abrasive accessories, cleaning products, detergents or products currently used in healthcare environments. Use warm water with a soft detergent and cotton cloth.
Does it clean your hands?
No, it does not clean your hands-on touch but it does work to neutralise germs on touch and stop the spread of germs from touching surfaces.
How easy are they to install?
All of our products come to have a self-adhesive backing for easy installation. This enables them to stick to any surface. Just peel, stick and you’re ready to go! No need for an installation team or company. Under 1 minute install.
Can it cause skin irritation?
No. Please refer to our technical data sheet and the study on this.
Do you have any abrasion tests?
Yes, please refer to our technical datasheet.
Who have you supplied?
Some of the most notable companies include the following; CBRE, RICOH, Premiership football club Wolves FC, NHS, Unilever, Muller, Deutsche Bank, London Met Uni, COS, Williams F1.
Does it work outside?
Yes. Weather-resistant.
Will this damage the door/handle?
This is designed to stay on for the life expectancy of the product. To ensure this is the case we use self-adhesive tape to ensure the product stays on safely and securely. However, please ensure that the surface you are applying the products on is not susceptible to damage from the removal of any adhesive.
When will I know the product needs replacing?
There’s no ‘indicator’ that informs you when they need to be replaced. Our recommendation is to replace it no later than 12 months to ensure a high level of efficacy.
Will the products start working straight away?
Yes, they do. With all ISO testing protocols, efficacy levels are measured at intervals after contact time with bacteria. Common tests are measure from a contact time of 60 mins which measures how much log reduction (Reduction of Bacteria) in percentage after 60 mins. However, our products technology is measured after just 15 minutes as well as 60 mins giving a much clear indication of its efficacy level and how quickly it begins to work. With only 15 minutes ISO results show a reduction in microbial growth by 99.99% of bacteria and 94.99% of HCoV229E (Human Coronavirus Strain).
Do we offer help with installation?
No, but luckily this isn’t an issue. All our products are designed to install yourself!
Can I cut the products?
With some of them, you can but we wouldn’t recommend it.
